FAQ
Zijn Julien's sieraden echt handgemaakt?
Absoluut! Handgemaakte sieraden belichamen de artisticiteit en vaardigheid van ambachtelijke creatie. Elk sieraad wordt zorgvuldig met de hand gevormd en in elkaar gezet. Hoewel machinaal aangedreven gereedschappen zoals frezen, boren en draaibanken kunnen worden gebruikt, worden ze altijd geleid door de handen van de ambachtsman, waardoor een persoonlijke touch en aandacht voor detail gegarandeerd is.
Hoe kan ik mijn ringmaat bepalen?
Download en print gewoon onze handige maattabel (zorg ervoor dat deze op 100% grootte wordt afgedrukt) en vergelijk de binnenkant van je ring met een overeenkomstige cirkel op de schaal. Zorg ervoor dat je ring net buiten de cirkel past voor een nauwkeurige meting.

I'm planning to propose, but I'm unsure about wich the ring design.
Rest assured, our mission is to help you find a ring that is both timeless and deeply personal. We work with you to select the perfect diamond shape that reflects her personality, design a setting that complements her style, and incorporate meaningful details that tell your unique story. We believe that this moment is about much more than just the appearance—it's about capturing the essence of your love.
To date, none of our rings have ever come back because they weren’t a perfect match. So, you’re in good hands—we’ve got you covered.
An engagement ring is 100% happyness guarantee, no stess here!
Choosing an engagement ring is an exciting experience! We offer a 100% happiness guarantee with every purchase.
If, after buying the ring, you or your partner feel that the design isn’t absolutely perfect, we’ll happily switch it for another model free of charge within 5 weeks of purchase. We’ll transfer your diamonds to the new setting at no additional cost. How great is that?
Is it possible to engrave JULIEN jewelry?
Absolutely! JULIEN offers complimentary engraving to add a personal touch to most of our pieces. Whether it's a meaningful message, a special name, or an important date (up to 22 characters), we're happy to help make your jewelry uniquely yours. Keep in mind, though, that due to the individual nature of each creation, there are a few items that can't be engraved.
What Warranty Do I Receive with JULIEN?
At JULIEN, your satisfaction is our top priority, beginning with our unparalleled service.
Every product purchased from JULIEN is backed by an extensive 5-year warranty, covering any unforeseen defects.
This guarantee allows you to enjoy your piece with absolute confidence and peace of mind.
Can I visit the showroom freely?
For the past few years, we have sometimes experienced that the store gets too busy.
To be sure, it is best to book an appointment via our booking form.
To provide our customers with the best possible service, we prefer to work by appointment.
Call uw 003292333844 or make your booking on the website
When is JULIEN Jewelry open?
Let us share our opening hours with you:
Tuesday, Thursday, Friday, and Saturday from 11:00 AM to 6:00 PM.
On Wednesday, we are open from 11:00 AM to 5:00 PM, or by appointment after regular hours.
Kan ik mijn oude goud hergebruiken?
Absoluut! We kunnen je oude goud omtoveren tot een verbluffende nieuwe creatie. Of je het nu omsmelt of inruilt, wij maken het sieraad waar je van droomt. Jij levert het goud en je betaalt alleen voor ons werk en de raffinagekosten. Alle ongebruikte materialen krijg je terug bij het ophalen van je nieuwe sieraad, zodat je verzekerd bent van een creatie op maat.
Important Notice:
Due to current fluctuations in gold prices, JULIEN JEWELRY reserves the right to request an additional fee.
What Type of Gold is Used in JULIEN Creations?
At JULIEN, we use only 18-karat gold in all our jewelry. This means that every piece contains 75% pure gold, whether it's yellow, white, or rose gold. The same high standard applies to all of our gold variations.
What is White Gold?
White gold is a precious metal coated with rhodium, which enhances its bright, white appearance and adds durability. Over time, the rhodium plating naturally wears off, revealing a grayish tone rather than yellow. For those with white gold rings, we recommend periodic re-plating to maintain its brilliance. If you're seeking a ring that remains consistently white without the need for re-plating, we suggest opting for platinum.
What's the Difference Between Natural and Lab-Grown Diamonds?
The key distinction between natural and lab-grown diamonds lies in their origin. Natural diamonds are formed deep within the Earth, while lab-grown diamonds are crafted by humans in a controlled laboratory setting. Aside from their creation process, the most noticeable difference is in the price, with lab-grown diamonds typically being more affordable and holding a lower resale value. Visually, both types are identical, and only specialized tools can differentiate between them.
What Kind of Diamonds Does JULIEN Use?
At JULIEN, we incorporate both natural and cultured diamonds in our designs, carefully selected for their outstanding quality and brilliance. We choose diamonds with a VS1 clarity rating and a color grade of D, E, or F, ensuring they meet the highest standards. Every diamond above 0.30 carats comes with its own certification and a unique laser-engraved code, offering our customers the assurance that they are receiving nothing but the very best.
